Human-Tech Symbiosis

“Human-Technology Symbiosis” refers to how humans live and work harmoniously and cooperatively with technology.

This was true post-industrial revolution, but we live in a day and age where humans are interacting with digital, computerised technology to a greater extent than ever. And as this technology progresses, with more so-called smart devices (often with human characteristics – just think of Siri and Alexa) this relationship is becoming increasingly interdependent.

Within the South African context, we are noticing a shift in terms of what our customers need or desire – technology that is fit for a specific purpose – and what is available. Part of the problem is that many recent technological developments are dollar-based and, therefore, unaffordable to our African markets. Another issue is that they do not apply to our particular societal needs.

In essence, this means we in South Africa need to develop technology for our conditions because, at the end of the day, technology needs to serve us where we are. We cannot rely on evolution or osmosis, but rather on a distinct process of planning, design and implementation based on demand. To achieve this, we will require more interdisciplinary collaboration – acknowledging and utilising each group’s unique body of knowledge.

For example, vehicle tracking, number plate recognition and excellent video and communication technology exist, but how can we integrate them in conjunction with the security industry as a solution, which is relevant to our country’s and continent’s unique requirements.

With all this in mind, ICE Holdings is constantly contemplating how we can get technology to work for our clients, and what partners and other stakeholders we need to draw into the process. This includes reimagining workflows using smart tech so that the machines and advanced digital technology can do what they do best – like data capture, time-consuming or automated tasks – to empower and enable the humans in the symbiotic relationship.

At the core of a network of smaller companies, ICE Holdings is more invested and personally involved with our clients; able to offer a wider range of services than larger, monolithic corporations can. We are the “glue” to the operation, filtering through the noise to implement local solutions through a combination of IoT, hardware and software; solutions that are optimised for Africa.

Affordability is a potential hurdle, which we can overcome through intelligent mixed-cost solutions – with the various stakeholders understanding the reality of their financial inputs and the far-reaching outcomes. We also formulate a range of plans and strive to build solutions before the problem or financial implications get out of hand.

ICE Holdings – creating distinctive human-technology solutions for Africa by Africans.