At the heart of ICE’s advanced monitoring solution lies our control room, from which our team of dedicated controllers work round the clock, ensuring 24/7 surveillance, 365 days a year.
Our control room is strategically located in an undisclosed area to mitigate potential high-security risks and, given the sensitive nature of the industry, we are also fully equipped to handle site locations and scheduled events with the utmost discretion. Furthermore, our control room has a robust backup system to ensure uninterrupted service in case of any unforeseen disruptions.
Our control room provides comprehensive monitoring services, including site, building, retail and residential complex monitoring, IoT and vehicle solutions. We cooperate with armed response services whenever possible in case of a triggered event. Additionally, we provide detailed reports for each triggered event and maintain records that are available upon request.
Significantly, our control room is equipped only with acknowledged, industry-leading hardware brands and employs AI technology for black screen event and alarm monitoring. This system picks up on specific threats which are then isolated on screen and attended to. This ensures that our team is not just staring at screens looking for offenders but is alerted when a potential threat is detected. We also serve as a failover for our customers who have their own control room facilities. This ensures uninterrupted service even if their primary control room faces any challenges or disasters.
Trust ICE’s control room to provide the security and peace of mind you deserve.
Our control room is strategically located in an undisclosed area to mitigate potential high-security risks and, given the sensitive nature of the industry, we are also fully equipped to handle site locations and scheduled events with the utmost discretion. Furthermore, our control room has a robust backup system to ensure uninterrupted service in case of any unforeseen disruptions.
Our control room provides comprehensive monitoring services, including site, building, retail and residential complex monitoring, IoT and vehicle solutions. We cooperate with armed response services whenever possible in case of a triggered event. Additionally, we provide detailed reports for each triggered event and maintain records that are available upon request.
Significantly, our control room is equipped only with acknowledged, industry-leading hardware brands and employs AI technology for black screen event and alarm monitoring. This system picks up on specific threats which are then isolated on screen and attended to. This ensures that our team is not just staring at screens looking for offenders but is alerted when a potential threat is detected. We also serve as a failover for our customers who have their own control room facilities. This ensures uninterrupted service even if their primary control room faces any challenges or disasters.
Trust ICE’s control room to provide the security and peace of mind you deserve.