Unlock the Potential of Unified Communication with ICE’s Complete Suite of Solutions

As we approach a new financial year, consider renewing your audio or voice bundles with ICE, a leading provider of voice and data solutions in South Africa. We offer services for all, from individuals to SMMEs to large corporations, with competitive rates and suitable hardware options.

Voice Packages

Our voice solution packages, designed to enhance communication and save money, leverage carrier-neutral networks, true-per-second billing, and month-to-month contracts. We also facilitate seamless integration of Microsoft Teams into your communication strategy.

In the current “hybrid” work setting, we recommend the AudioCodes RXV100 Microsoft Teams Rooms bundles. These integrate with our data/voice service, offering superior audio quality and easy setup for all your team meeting needs. 

Simplifying call and customer interaction management, our hosted PBX system features an intuitive web-based interface, omnichannel call centre, POPIA and FICA-compliant call recording, and CRM capabilities. Our CRM platform unifies all communication channels, including calls, texts, emails, and social media, into one seamless interface.

Our APN Voice service provides high-quality speech services throughout South Africa, with features like online admin management, a user-friendly interface, reporting functions, SIM management, and a shared data bundle across network providers.

Moreover, with AI becoming more prevalent, we offer a solution that integrates cognitive voice services and bot frameworks with our voice and telephony channels, enhancing customer service with an automated, yet natural, conversational experience.

All Data Solutions

As with our voice packages, ICE is committed to providing reliable and scalable connectivity and data solutions for individuals and businesses of all sizes. Our offerings include wireless, fibre, and other professional-quality options and various connectivity solutions like FTTH, FTTB, Multi-Dwelling Unit options, microwave spectrum wireless, VSAT, DSL IPC, SD-WAN, and APN voice connectivity.

Lastly, our wholesale VoIP service allows businesses to deliver carrier-grade VoIP without the associated capital and operational costs. Our cloud-based billing platform enables scalable VoIP services, interconnecting with all leading providers in South Africa.

Contact us today to learn more about streamlining your communication capabilities with our services in 2024.